Privacy Policy

Effective Date: 5/1/2024

Welcome to Cinemark Shop. We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and purchase our products. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information When you visit our Site, we may collect the following personal information from you:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (credit card number, billing address, etc.)
  • Any other information you provide to us directly

1.2 Non-Personal Information We may also collect non-personal information, which does not identify you individually, such as:

  • Browser type
  • Operating system
  • IP address
  • Referring/exit pages
  • Date/time stamps
  • Clickstream data

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders
  • To communicate with you about your order status and customer service inquiries
  • To send you promotional emails, newsletters, and marketing materials (you can opt-out at any time)
  • To improve our website, products, and services
  • To prevent fraudulent transactions and monitor against threats
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described below:

  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf, such as payment processing, order fulfillment, email delivery, and marketing assistance.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
  • Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena, or similar legal process.

4. Data Security

We use a variety of security measures to protect your personal information. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

You have the following choices regarding your personal information:

  • Access and Update: You may review and update your personal information by logging into your account on our Site.
  • Opt-Out: You may opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails. Please note that you will still receive order and account-related emails.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Site. Your continued use of the Site after the posting of any changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us here.


Terms of Service

Effective Date: 5/1/2024

Welcome to Cinemark Shop. These Terms of Service ("Terms") govern your use of and your purchase of products from us. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Use of the Site

1.1 Eligibility You must be at least 18 years old to use this Site. By using this Site, you represent and warrant that you meet this age requirement.

1.2 Account Registration To access certain features of the Site, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

1.3 Prohibited Activities You agree not to use the Site for any unlawful or prohibited activities, including but not limited to:

  • Violating any local, state, national, or international law or regulation
  • Infringing the intellectual property rights of others
  • Transmitting any harmful or malicious software
  • Engaging in any fraudulent activity

2. Orders and Payment

2.1 Product Descriptions We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

2.2 Pricing All prices are listed in U.S. dollars (USD). We reserve the right to change prices at any time without notice. The price charged for a product will be the price in effect at the time the order is placed.

2.3 Payment We accept Visa, Mastercard, and American Express. By providing payment information, you represent and warrant that you are authorized to use the designated payment method. You authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.

2.4 Order Acceptance We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or any other problem identified by us. If your order is canceled, we will notify you and refund any payment received.

3. Shipping and Returns

3.1 Shipping We will ship products to the address you provide during the checkout process. Shipping times and costs vary depending on the shipping method selected and the destination. We are not responsible for delays caused by carriers or customs.

3.2 Returns We accept returns of unused products in their original packaging within [number] days of delivery. To initiate a return, please contact us at [Your Contact Email] with your order details. Return shipping costs are the responsibility of the customer unless the return is due to our error.

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of [Your Company Name] or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

5. Disclaimers and Limitation of Liability

5.1 Disclaimers The Site and all products and services provided through the Site are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

5.2 Limitation of Liability To the fullest extent permitted by law, in no event shall [Your Company Name] be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; (d) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site; and/or (e) the defamatory, offensive, or illegal conduct of any third party.

6. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name] and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Site or your violation of these Terms.

7. Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Site. Your continued use of the Site after the posting of any changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions about these Terms, please contact us here.


Shipping Policy

Effective Date: 5/1/2024

Thank you for visiting and shopping at Cinemark Shop. The following terms and conditions constitute our Shipping Policy.

1. Shipping Processing Time

1.1 Order Processing All orders are processed within five business days. Orders may not be shipped or delivered on weekends or holidays.

1.2 Delays If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

2.1 Shipping Charges Shipping charges for your order will be calculated and displayed at checkout.

2.2 Delivery Estimates Delivery times vary based on your location and the carrier used. Estimated delivery times are 5 to 8 business days after tracking has been updated.  Please note that delivery delays can occasionally occur.

3. Shipment to P.O. Boxes or APO/FPO Addresses

Cinemark Shop ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

4. Shipment Confirmation & Order Tracking

4.1 Shipment Confirmation You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

4.2 Order Tracking You can track your order using the tracking number provided in the Shipment Confirmation email.

5. Customs, Duties, and Taxes

Cinemark Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

Cinemark Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy

We currently do not ship outside the United States.

8. Returns Policy

All sales are final.  Exchanges are accepted only for products damaged on arrival and must be submitted within 7 days of the delivery date. If replacement/exchange items are not available, we will refund the full purchase price.

Contact Us

If you have any questions about this Shipping Policy, please contact us here.