The Cinemark Shop is managed by a third-party; Only In Theatres LLC. For questions or issues related to merchandise purchased on the site, please contact us using this form or email us at [email protected]. Here are answers to some frequently asked questions regarding this site.
The Cinemark shop is managed by a third party, Only In Theatres LLC. Please direct any questions, concerns, or comments regarding the online merchandise to [email protected].
The Cinemark Shop is not linked or shared in any way with the Cinemark Movie Rewards program. Since this site is managed by a third-party, you cannot use Cinemark gift cards or membership benefits to purchase merchandise here.
Upon purchase, you will receive a confirmation email to confirm your order. This email will provide tracking information so that you can stay up to date with the shipment progress.
At this time, shipments are limited to the United States.
Merchandise purchased from the Cinemark Shop will not be filled in the theatre.
Since many of the items on the site are limited-edition, they will sell out and, in most cases, will not be available again. We apologize for any disappointment.
Some merchandise may also be sold in select Cinemark locations on a limited time only basis. If you purchase from the online Cinemark Shop the merchandise will be mailed directly to the address you provide.